Construction and implementation of unaccompanied patient ward management system based on harmony theory
10.3760/cma.j.cn115682-20221105-05362
- VernacularTitle:基于和谐理论的无陪护病房管理体系的构建与实施
- Author:
Benling HU
1
;
Jinyi TU
;
Xiuting ZHANG
;
Jiwei DU
Author Information
1. 香港大学深圳医院甲乳整形外科，深圳 518053
- Keywords:
Hospital management;
Unaccompanied care;
Ward management;
Harmony theory
- From:
Chinese Journal of Modern Nursing
2023;29(27):3753-3757
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct an unaccompanied patient ward management system based on the harmony theory and explore its effects in the Department of Breast and Plastic Surgery.Methods:Patients from the Department of Breast and Plastic Surgery, the University of Hong Kong-Shenzhen Hospital from January to July 2021 were selected as the control group ( n=1 213) , who received conventional accompanied care. Those admitted from January to July 2022 were the observation group ( n=1 057) , who received harmonious unaccompanied care. The occurrence rate of adverse events, patient satisfaction, and medical staff's job satisfaction between the two groups were compared. Results:The occurrence rate of adverse events in the observation group (0/1 057) was lower than that in the control group (1/1 213) , with no statistically significant difference ( P>0.05) . Both patients' satisfaction and medical staff's job satisfaction in the observation group were higher than those in the control group, with statistically significant differences ( P<0.05) . Conclusions:The construction of the unaccompanied patient ward management system based on the harmony theory contributes to standardizing high-quality nursing comprehensively. It improves both patients' satisfaction and medical staff's job satisfaction, promoting harmonious doctor-patient relationships.
