Research progress and enlightenment of evaluation of long-term care service quality at home and abroad
10.3760/cma.j.cn115682-20220314-01190
- VernacularTitle:国内外长期照护服务质量评价的研究进展及启示
- Author:
Yanqiu WENG
1
;
Jianling HAO
;
Wenyao CHEN
;
Lingjuan ZHANG
Author Information
1. 海军军医大学第一附属医院护理处，上海 200433
- Keywords:
Aged;
Long-term care;
Service quality;
Evaluation;
Review
- From:
Chinese Journal of Modern Nursing
2023;29(2):161-164
- CountryChina
- Language:Chinese
-
Abstract:
The aging of the population has led to a sharp increase in the demand of the elderly for long-term care services. How to ensure the quality of long-term care services is a hot topic of widespread concern in society. In developed countries, long-term care services have been carried out early, a perfect service quality evaluation system has been formed, and the evaluation results have been effectively used. Long-term care services in China started late, there is no unified evaluation standard for the quality of long-term care services, and the evaluation indicators are diversified. It is necessary to explore a long-term care service quality evaluation system with Chinese characteristics based on foreign experience, covering the whole process of long-term care services. In addition, core indicators need to be selected to reflect the quality of long-term care services, strengthen the application of evaluation results, improve the effectiveness of long-term care service quality evaluation, and promote the sustainable development of long-term care in China.
