Construct the index system of nursing management personnel quality management tool based on Delphi method
10.3760/cma.j.cn115682-20220221-00776
- VernacularTitle:基于德尔菲法护理管理人员质量管理工具指标体系的构建
- Author:
Duo XU
1
;
Yongqi HAN
;
Xiaoqun XU
Author Information
1. 温州医科大学附属第一医院内镜中心,温州 325000
- Keywords:
Nursing management;
Delphi method;
Quality management tools;
Training needs;
Quality of nursing service
- From:
Chinese Journal of Modern Nursing
2022;28(36):5079-5083
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct a quality management tool index system for nursing managers based on Delphi method, and to provide content basis and quantitative standard for improving the overall quality of nursing services.Methods:A research team was established in November 2020 to form a draft of the quality management tool index system for nursing managers through semi-structured interviews and expert meetings. In December 2020, 14 experts were invited to conduct three rounds of correspondence consultation by applying Delphi method, and constructed the index system of nursing management personnel quality management tool, and revised and confirmed it.Results:After 3 rounds of consultation, the consensus reached, the recoveries were all 100.0%, the expert authority coefficient was 0.85, the coefficient of variation was 0.07-0.23, and the Kendall harmony coefficient was 0.269, 0.274, 0.249 ( P<0.01). Finally, the index system of nursing management personnel quality management tool was constructed based on Delphi method, including 3 first-level indicators, 6 second-level indicators and 42 third-level indicators. Conclusions:The establishment of the index system of quality management tools for nursing managers based on Delphi method conforms to the practical application needs of the quality management tools for nursing managers, and can guide nursing managers to better use quality management tools and improve the overall quality of nursing services.