Real experience of medical and nursing staff in Emergency Department of general hospitals in receiving patients with mental disorders: a qualitative study
10.3760/cma.j.cn115682-20220104-00037
- VernacularTitle:综合医院急诊科医护人员接诊精神疾病患者真实体验的质性研究
- Author:
Huaxiang SONG
1
;
Xueli JI
;
Li ZHANG
;
Yangchun ZHANG
;
Nianxiang LIU
;
Haiping DAI
Author Information
1. 江苏省人民医院急诊科，南京 210029
- Keywords:
Emergency service, hospital;
Medical and nursing staff;
Mental disorders;
Mental health services;
Real experience
- From:
Chinese Journal of Modern Nursing
2022;28(34):4784-4788
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the real experience and feelings of the medical and nursing staff in the Emergency Department of general hospitals in receiving patients with mental disorders, so as to provide reference for formulating corresponding interventions.Methods:From October to November 2021, a semi-structured in-depth interview was conducted with 16 Emergency Department medical and nursing staff from two Class Ⅲ general hospitals in Nanjing by objective sampling. Colaizzi method was used to analyze the data.Results:After analyzing the interview data, three themes were extracted, namely, the emotional experience in treating and nursing patients with mental disorders, the barriers to providing the best management for patients with mental disorders (barriers at the environment/resource level, barriers at the emergency medical and nursing staff level, and barriers at the patient level) , and the educational needs of receiving patients with mental disorders (improving disease awareness and mental health service ability, and changing the way of thinking) .Conclusions:The medical and nursing staff in the Emergency Department of general hospitals have different degrees of negative emotions when receiving patients with mental disorders. There are insufficient knowledge and ability and a series of barriers when providing mental health services for patients. Managers should take various measures to improve the physical and mental health of patients with mental disorders in Emergency Department.
