Effects of WeChat-based process in patients undergoing CT enhanced examination
10.3760/cma.j.cn115682-20220525-02510
- VernacularTitle:以微信为基础的CT增强检查流程在CT增强检查患者中的应用
- Author:
Jinghui CAO
1
;
Baoping WU
;
Xiujuan HU
;
Miao LI
Author Information
1. 吉林大学中日联谊医院放射线（介入）科，长春 130033
- Keywords:
Nurse;
Patient;
CT enhanced examination;
Process optimization;
Examination efficiency;
Satisfaction;
Occupational tension
- From:
Chinese Journal of Modern Nursing
2022;28(29):4107-4112
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the effects of WeChat-based CT enhanced examination process on the examination efficiency of patients undergoing CT enhanced examination.Methods:Totally 178 patients who received CT enhanced examination in the Department of Radiology (Intervention) , China-Japan Union Hospital of Jilin University from January 2019 to December 2020 were selected by random sampling, of which 87 patients from January to December 2019 were included in the control group, while 91 patients from January to December 2020 were included in the observation group. Patients in the control group were subjected to routine procedures, while patients in the observation group were subjected to WeChat-based enhanced CT examination procedures. The Patient Satisfaction Questionnaire Short Form (PSQ-18) and China Occupational Strain Scale (COSS) were used to investigate the patients and compare the CT-enhanced examination efficiency, patient satisfaction and occupational tension of medical staff between the two groups. Totally 12 medical staff who worked in the Department of Radiation (Intervention) of China-Japan Union Hospital of Jilin University from January 2019 to December 2020 were selected by random sampling to investigate the impact of process optimization on the working conditions of medical staff. A total of 12 questionnaires were distributed to medical staff in this study, and 12 valid questionnaires were recovered, with an effective recovery rate of 100.00%.Results:The appointment time, waiting time, preparation time before examination and total examination time of the observation group were all shorter than those of the control group, and the difference was statistically significant ( P<0.01) . In addition, the PSQ-18 scores and total scores of patients in the observation group were higher than those in the control group, except for interpersonal communication skills of the follow-up personnel and the communication level of the follow-up personnel, and the difference was statistically significant ( P<0.05) . The COSS scores and total scores of medical staff in the observation group were lower than those in the control group, and the difference was statistically significant ( P<0.05) . Conclusions:The WeChat-based CT enhanced examination process can help improve the inspection efficiency among patients undergoing CT enhanced examination, improve patient satisfaction, and reduce the occupational tension of medical staff.
