Research progress on the effect evaluation of artificial intelligence voice technology in medical services
10.3760/cma.j.cn115682-20210630-02866
- VernacularTitle:人工智能语音技术在医疗服务中应用评价的研究进展
- Author:
Ran HUO
1
;
Fei OUYANG
;
Jinyang ZHOU
;
Chang LIU
;
Aifang LI
;
Qiuli CHEN
Author Information
1. 香港大学深圳医院生殖医学科，深圳 518053
- Keywords:
Review;
Artificial intelligence;
Voice;
Medical service;
Evaluation indexes
- From:
Chinese Journal of Modern Nursing
2022;28(8):1110-1115
- CountryChina
- Language:Chinese
-
Abstract:
At present, artificial intelligence voice technology is widely used in medical care services. This paper summarizes the functional evaluation indicators of the technology from perspectives of intelligence and technology. This paper reviews the user experience evaluation indicators of the technology from the perspectives of user usability, user satisfaction, patient acceptance, and medical and nursing staff acceptance, so as to provide a reference for nursing workers to establish an objective multi-dimensional evaluation standard, and also for the application and development of artificial intelligence voice technology in the field of medical and health care.
