Mediating effect of occupational benefit on emotional intelligence and emotional labor of nurses during standardized training
10.3760/cma.j.cn115682-20210528-02310
- VernacularTitle:职业获益感在规范化培训期护士情绪智力与情绪劳动间的中介作用
- Author:
Song ZHOU
1
;
Rongli LIAN
;
Xiaoyue YANG
;
Yuan GUO
;
Yuping ZHOU
;
Jianning WANG
;
Liling ZHA
;
Qiuxia HUANG
Author Information
1. 中山大学附属第五医院重症医学科，珠海 519000
- Keywords:
Nurses;
Emotional intelligence;
Standardized training;
Occupational benefit;
Emotional labor;
Mediating effect
- From:
Chinese Journal of Modern Nursing
2021;27(36):4934-4939
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the mediating role of occupational benefit in the emotional intelligence and emotional labor of nurses during the standardized training period, so as to provide references for enhancing the professional adaptation potential of nurses during the standardized training period.Methods:This study was a cross-sectional study. Using the convenient sampling method, a total of 318 standardized training nurses from the Fifth Affiliated Hospital of Sun Yat-sen University and the First Affiliated Hospital of Nanchang University were selected as research objects from May to June 2020. They were investigated by general data questionnaire, Emotional Intelligence Scale, Occupational Benefit Scale and Emotional Labor Scale. Structural equation model (SEM) was used to explore the mediating effect of occupational benefit on emotional intelligence and emotional labor.Results:A total of 318 questionnaires were collected in this study, among which 312 were valid. The mean scores of items of emotional intelligence and occupational benefits of 312 nurses were (3.69±0.52) and (3.97±0.54) , respectively. The average scores of the three dimensions of emotional labor were surface acting (3.42±0.95) , emotional expression requirements (3.62±0.99) and deep acting (4.62±0.86) . There were correlations between emotional intelligence, occupational benefit and emotional labor (all P<0.05) . The structural equation model showed that the emotional intelligence and occupational benefit of nurses in the standardized training period had direct predictive effects on emotional labor, and emotional intelligence also indirectly affected emotional labor with occupational benefit as an intermediary variable. The structural equation fitting index χ 2/ df was 1.731, the goodness of fit index was 0.949, the adjusted goodness of fit index was 0.912 and the root mean square error of approximation was 0.058. Conclusions:Occupational benefit has a partial mediating effect between the emotional intelligence and emotional labor of nurses during the standardized training period. Nursing managers can take effective measures to improve the emotional intelligence level of nurses during the standardized training period, enhance the sense of occupational benefit and optimize their emotional labor performance from individual factors.
