Effects of trust, perceived benefits and perceived risk on maternal willingness to use Internet home care services
10.3760/cma.j.cn115682-20200910-05306
- VernacularTitle:信任、感知收益与感知风险对产妇互联网居家护理服务使用意愿的影响
- Author:
Xiaolin CHEN
1
;
Qianjiao WENG
;
Yuxin LE
;
Juan YANG
Author Information
1. 温州医科大学护理学院 325035
- Keywords:
Maternal health services;
Internet home care services;
Trust;
Perceived benefits;
Perceived risks;
Willingness to use
- From:
Chinese Journal of Modern Nursing
2021;27(22):2951-2957
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the effect of perceived benefits and perceived risk on maternal willingness to use Internet home care services.Methods:This study was a cross-sectional study.From June to August 2020, the convenient sampling method was adopted to select 268 parturient women who were hospitalized in the obstetrics department of a ClassⅢ Grade A hospital in Wenzhou as the research objects. General information questionnaire and questionnaire on trust, perceived benefits, perceived risks and willingness to use home care services were used to investigate them. Multiple linear regression analysis was used to analyze the influencing factors, and the structural equation model was used to construct the path relationship.Results:A total of 256 valid questionnaires were collected. The total score of willingness to use Internet home care services for 256 parturient women was (12.32±2.20) .The results of multiple linear regression showed that family average monthly income, common nursing service sources, trust, perceived benefits and perceived risks were the influencing factors of maternal willingness to use Internet home care services ( P<0.05) , which could explain 49.6% of the total variation.The analysis of the mediation effect showed that perceived benefits and perceived risks had partial mediation effects between trust and willingness to use, accounting for 47.8% and 5.1% of the total effects, respectively. Conclusions:The government and service providers should pay attention to the effect of trust on the willingness to use internet home care services of parturient women and increase their willingness to use it by improving their perceived benefits and reducing their risk and worries.
