Construction of the User Portrait Model of Internet Medical Platform Based on Text Mining
10.3969/j.issn.1673-6036.2024.07.002
- VernacularTitle:基于文本挖掘的互联网医疗平台用户画像模型构建
- Author:
Yanhua LYU
1
;
Kanglong WANG
;
Xiaoyun ZHONG
;
Junye CHEN
Author Information
1. 山西医科大学管理学院 太原 030600
- Keywords:
internet medical platform;
topic model;
text analysis;
user portrait
- From:
Journal of Medical Informatics
2024;45(6):7-12
- CountryChina
- Language:Chinese
-
Abstract:
Purpose/Significance The internet consultation user portrait is constructed to explore the consultation topic,improve the consultation service quality,reduce the communication barriers between doctors and patients,and provide targeted treatment in an online and offline manner.Method/Process Python crawler is used to obtain the autism diagnosis data of a medical platform,and the combined model of LDA and TF-TFIDF is used to divide the data,and the user group classification is realized after dimensionality reduction clus-tering.Finally,the characteristic sets of different user groups are calculated and output by logistic regression model to construct the por-trait.Result/Conclusion The consultation content of users mainly focuses on 11 topics.The platform can optimize the consultation filling template based on the typical characteristics of the subject content to improve the accuracy of the disease description,consultation effi-ciency and satisfaction of patients.
