Mediating effect of psychological resilience between the emotional labor strategy and coping style of clinical nurses
10.3760/cma.j.cn115682-20200429-03096
- VernacularTitle:心理弹性在临床护士情绪劳动策略与应对方式间的中介效应研究
- Author:
Hui WANG
1
;
Yana XING
;
Man YUAN
Author Information
1. 首都医科大学附属北京天坛医院外科 100070
- Keywords:
Nurses;
Resilience, psychological;
Emotional labor;
Coping style;
Mediating effect
- From:
Chinese Journal of Modern Nursing
2021;27(3):388-393
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the mediating effect of psychological resilience between the emotional labor strategy and coping style in clinical nurses.Methods:This study was a cross-sectional study. From March to April 2020, convenience sampling method was adopted to select 460 clinical nurses from a Class Ⅲ Grade A hospital in Beijing as the survey subject. Nurses were investigated with the General Information Questionnaire, Connor-Davidson Resilience Scale (CD-RISC) , Simplified Coping Style Questionnaire (SCSQ) and Emotional Labor Strategy Scale. Pearson correlation analysis and structural equation model were used to test the correlation among variables and the mediating effect. In this study, a total of 460 electronic questionnaires were distributed, and 451 valid questionnaires were returned, with the effective response rate of 98.04%.Results:Among 451 nurses, the total CD-RISC score was (67.51±19.86) , and the surface-playing dimension in the Emotional Labor Strategy Scale was (21.86±6.40) , and the scores of positive coping dimension and negative coping dimension in SCSQ were (20.77±8.68) and (8.22±4.81) respectively. The total score and all dimension scores of CD-RISC, the dimension scores of the Emotional Labor Strategy Scale were positively correlated with the positive coping style score with a statistical difference ( r=0.119-0.492, P<0.05) . Psychological resilience played a partial mediating effect between the emotional labor strategy and positive coping style also with a statistical difference (β=0.295, P<0.01) , and the mediating effect accounted for 70.91% of the total effect. Conclusions:Emotional labor strategies can indirectly affect nurses' coping styles through their psychological resilience. Nursing managers should pay attention to the emotional labor and psychological resilience management of clinical nurses to help them actively respond to clinical challenges and ensure the quality of care.
