Survey of patients' demand for "Internet +" home care service and analysis the influencing factors of their participation status
10.3760/cma.j.cn115682-20200326-02200
- VernacularTitle:患者"互联网+"居家护理服务需求调查及参与现状的影响因素分析
- Author:
Xing CHEN
1
;
Yuelan QIN
;
Zeya SHI
;
Ke TANG
;
Zhen LI
;
Wei SHEN
Author Information
1. 湖南师范大学附属第一医院（湖南省人民医院）护理部，长沙 410005
- Keywords:
Cross-sectional research;
Home care;
Patients' needs;
Internet+;
Nursing service
- From:
Chinese Journal of Modern Nursing
2020;26(28):3869-3875
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To investigate the demand of patients for home care services under the background of "Internet+" and analyze its influencing factors of their participation status.Methods:A total of 494 patients from 7 ClassⅢ hospitals in Beijing, Guangzhou and Changsha from April to June 2019 were investigated by questionnaires. The research tools included general data questionnaire and questionnaire of patients' demands or "Internet+" home care service.Results:A total of 461 valid questionnaires were collected. The degree of patients' demand for "Internet+" home care services in descending score order was diagnosis and treatment information security [ (4.64±1.69) points], service capacity [ (4.62±1.77) points], health guidance [ (4.34±3.06) points], specialty nursing [ (4.24±3.79) points]. The results of binary Logistic regression analysis showed that monthly income, medical insurance type, main caregivers, and the number of diseases suffered by family members were the influencing factors of patients' participation in "Internet+" home care services ( P<0.05) . Conclusions:Patients have a realistic demand for "Internet+" home care services. It is recommended to establish a nursing service system based on patient needs, strengthen patients' information security, expand the radius of nurses' door-to-door service, enrich the list of service items and provide patients with professional and scientific services.
