Practice and effects of construction of nursing assistant classification service standards based on Activities of Daily Living Scale
10.3760/cma.j.cn115682-20190813-02899
- VernacularTitle:应用日常生活自理能力量表构建护工分级服务标准的实践与效果评价
- Author:
Yuru QIU
1
;
Jiwen WANG
;
Huiwen WU
;
Guihua CHEN
Author Information
1. 中山大学孙逸仙纪念医院护理部，广州 510288
- Keywords:
Nursing assistants;
Activities of daily living scale;
Service standards;
Satisfaction
- From:
Chinese Journal of Modern Nursing
2020;26(21):2858-2862
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To construct the nursing assistant classification service standards based on the Activities of Daily Living (ADL) Scale, Barthel Index, so as to provide an objective basis for service management of nursing assistants.Methods:The Sun Yat-sen Memorial Hospital of Sun Yat-sen University formulated the classification service standards for nursing assistants according to the ADL Scale in June 2018. Pre-implementation group (from June 2017 to May 2018) and post-implementation group (June 2018 to May 2019) were divided according to the implementation start time. The self-designed Electronic Satisfaction Questionnaire was used to compare the satisfaction of patients and their family members, head nurses and nurses with working quality of nursing assistants, satisfaction of nursing assistants with working and the turnover rate of nursing assistants before and after implementation.Results:After implementation, the median of satisfaction score of patients and their family members on the work of nursing assistants dropped from 21 to 14, and the turnover rate of nursing assistants decreased from 59.6% to 29.0% with statistical differences ( P<0.01) . Conclusions:Application of ADL to evaluate the classification service standards for nursing assistants can improve the working quality and satisfaction of nursing assistants and reduce the turnover rate which is worthy of promotion in nursing management of nursing assistants.
