A qualitative study on the cognition and psychological experience of the second victim in serious medical adverse events
10.3760/cma.j.issn.1674-2907.2020.04.011
- VernacularTitle:严重医疗不良事件中第二受害者认知与心理体验的质性研究
- Author:
Yan HAN
1
;
Yiping QIAN
;
Xueyuan HOU
;
Yanhong CANG
;
Yan SUN
Author Information
1. 江苏省淮安市第三人民医院护理部 223001
- Keywords:
Medical staff;
Medical adverse events;
Second victim;
Cognition and inner experience;
Qualitative research
- From:
Chinese Journal of Modern Nursing
2020;26(4):486-490
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the cognitive and psychological experience of medical staff as the second victims in serious adverse events,so as to provide the basis for the related research on the management system of medical adverse events. Methods Using the phenomenological approach in qualitative research, from January to February 2019,9 medical staff from 3 Class Ⅲ hospitals who had experienced adverse events were interviewed as the second victims. The data were analyzed according to Colaizz 7 steps analysis method. Results A total of 4 themes were refined,including the experiences of various negative experiences,the change of occupational cognition,the importance of identifying and improving the system of prevention of adverse events and the desire to establish a support system for the second victims. Conclusions The competent authorities should pay attention to the plight of medical personnel involved in medical adverse events, and actively construct a support system for the second victim,so as to reduce the harm of the second victims in medical adverse events and ensure medical safety.
