Effects of empathy training based on professional perception in junior nurses
10.3760/cma.j.issn.1674-2907.2020.02.010
- VernacularTitle:基于职业感知的低年资护士同理心训练效果研究
- Author:
Miaorui JIAO
1
;
Yanli HU
;
Lin ZHANG
;
Fang FANG
;
Yizhuo WANG
;
Yanzhi MI
;
Xiujie LI
Author Information
1. 郑州大学附属肿瘤医院 河南省肿瘤医院放疗科,郑州 450008
- Keywords:
Nurses;
Junior;
Communication skills;
Perceived professional benefits;
Self-efficacy;
Empathy training
- From:
Chinese Journal of Modern Nursing
2020;26(2):187-192
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the effects of professional perception based empathy training on clinical communication competency, perceived professional benefits and self-efficacy of junior nurses.Methods:The study was designed with the quasi-experimental study. From March to September 2018, a total of 67 junior nurses with low levels of self-efficacy at Henan Cancer Hospital were recruited as subjects with the way of voluntary registration. All of nurses were divided into 5 groups, 12 to 15 nurses in each group. This study carried out the face-to face empathy training taking professional perception as the main content5 times for 5 weeks. The effects were evaluated with the Nurses' Clinic Communication Competency Scale, Nurses' Perceived Profession Benefits Questionnaire and the General Self-efficacy Scale (GSES) before and after training. SPSS 22.0 statistical software was used in statistical analysis.Results:There were three nurses quitting the training and 64 nurses completed the training. Among 64 nurses, the total average scores of clinic communication competency, perceived professional benefits and general self-efficacy after training were (3.75±0.66) , (4.65±0.40) and (2.53±0.20) respectively higher than those before training with statistical differences ( t=5.058, 7.911, 25.979; P<0.01) . Conclusions:Professional perception based empathy training can improve clinical communication competency, perceived professional benefits and self-efficacy of junior nurses which could be further expanded and applied in nurses.