Online medical services by Beijing hospital of traditional Chinese medicine
10.3969/j.issn.1671-332X.2024.11.036
- VernacularTitle:北京中医医院互联网诊疗服务现状浅析
- Author:
Miaojie QI
1
;
Keyu CHEN
;
Zhongxun LIU
Author Information
1. 首都医科大学附属北京中医医院 北京 100010
- Keywords:
Beijing Hospital of Traditional Chinese Medicine;
Online diagnosis and treatment;
Service situation
- From:
Modern Hospital
2024;24(11):1764-1768
- CountryChina
- Language:Chinese
-
Abstract:
Objective To analyze the medical services by Beijing Hospital of Traditional Chinese Medicine(TCM)and provide references for TCM hospitals to promote Internet-based medical services.Methods The data of Internet-based diagnosis and treatment,including registration,service volume,patient-doctor information,and payment items were collected from the Bei-jing Hospital of TCM from January 1,2022,to February 2023 for descriptive analysis.Results The cases of online video diag-nosis and treatment totaled 44 186,while graphic and textual consultations reached 3 231 times/person,with the registration can-cellation rates of 28.3％and 13.0％,respectively.In video diagnosis and treatment,doctors holding the professional title of As-sociate Senior Doctor or higher accounted for 66％of the total number of doctors providing online services,and they completed 75.4％of the total service volume.The service volume in the fields of psychology,dermatology,oncology,gastroenterology,re-spiratory,pediatrics,gynecology,and nephrology was higher.The number of patients taking Chinese herbal medicine was signifi-cantly higher than those taking western medicine and traditional Chinese patent medicines.Conclusion Online diagnosis and treatment partially meets patients'online medical needs but lacks TCM characteristics and integration with offline services.Therefore,more online TCM hospitals should be developed by strengthening popularization and education,optimizing functions and services,applying data in-depth,and developing high-quality online specialized clinics.
