Challenges and optimization strategies of two-way referrals within a medical consortium:a stakeholder theory analysis
10.3969/j.issn.1671-332X.2024.11.003
- VernacularTitle:基于利益相关者理论的医联体双向转诊困境及优化策略研究
- Author:
Shilan TANG
1
;
Ruomu LAN
;
Xiaojuan PENG
Author Information
1. 深圳市大鹏新区医疗健康集团 广东 深圳 518119
- Keywords:
Stakeholder;
Medical consortium;
Two-way referral;
Hierarchical diagnosis and treatment;
Urban health-care groups
- From:
Modern Hospital
2024;24(11):1644-1647
- CountryChina
- Language:Chinese
-
Abstract:
Objective The study analyzes the challenges in two-way referrals within a medical consortium,thereby pro-viding references for the formulation and effective implementation of corresponding policies.Methods Focusing on the"Dapeng Model"by the medical consortium,this research analyzes the issues and optimization strategies within the two-way referral process of medical association based on stakeholder theory.Results The two-way referrals under the"Dapeng Model"has facili-tated approximately 150,000 patient referrals,significantly enhancing the utilization efficiency of medical resources.However,challenges remain,including the difficulty in aligning stakeholders'interests,the inadequate service capacity of grassroots medi-cal institutions,and the resistance to changing the perceptions and attitudes of both patients and healthcare providers.Conclu-sion It is imperative to clearly define the functional roles of stakeholders in the two-way referral system within medical consorti-ums,establish standardized referrals protocols,promote continuous information-sharing mechanisms,and strengthen the guiding role of health insurance to enhance the operational efficiency within the consortiums.
