Current status and improvements of the"internet plus"healthcare and service process model:a case study of west china hospital,Sichuan university
10.3969/j.issn.1671-332X.2024.10.001
- VernacularTitle:互联网+医疗与服务流程模式现状与改进
- Author:
Aidi CHEN
1
Author Information
1. 四川大学华西医院 四川成都 610041
- Keywords:
Internet plus;
Healthcare services;
Service process model
- From:
Modern Hospital
2024;24(10):1477-1479
- CountryChina
- Language:Chinese
-
Abstract:
With the widespread adoption of the internet and big data technology,the integration of"Internet Plus"medi-cal applications with traditional healthcare services has become increasingly close.This paper aims to analyze the current status of"Internet Plus"applications in outpatient healthcare at West China Hospital,Sichuan University.It covers aspects such as elec-tronic medical record writing and management,online consultation platforms,mobile healthcare applications,and the use of med-ical data.The study outlines the characteristics of the"Internet Plus"healthcare service process model,emphasizing patient-cen-tered design and the integration of remote monitoring.It also showcases the practices of healthcare institutions in this model and i-dentifies existing issues,proposing further improvement methods to enhance the transformation of medical diagnosis and service process models.
