Status of follow-up service of discharged patients from 89 Class Ⅱ or Class Ⅲ comprehensive hospitals in China
10.3760/cma.j.issn.1674-2907.2019.13.014
- VernacularTitle:我国89家二级和三级综合医院出院患者随访服务现状调查
- Author:
Jingjuan CHEN
1
;
Qian WU
;
Haixia WU
;
Shuzhen NIU
;
Yan SHI
Author Information
1. 同济大学附属第十人民医院胃肠外科
- Keywords:
Nursing care;
Follow-up;
Discharged patients;
Status survey
- From:
Chinese Journal of Modern Nursing
2019;25(13):1650-1654
- CountryChina
- Language:Chinese
-
Abstract:
Objective? To investigate the status of follow-up service of discharged patients from ClassⅡ or ClassⅢ comprehensive hospitals in China. Methods? In June 2018, we selected 150 clinical departments and 228 nurses of 89 ClassⅡ or ClassⅢ comprehensive hospitals in 17 provinces, Municipality and autonomous regions by convenience sampling. The self-designed questionnaire was used to investigate the ways, contents, existing problems and suggestions of follow-up of discharged patients. Results? Follow-up service was mainly carried out by nurses including ward primary nurses and full-time nurses. Besides, the follow-up was mainly with the telephone follow-up, and its content tended to disease health education and consultation. The main existing problems of discharged patients in follow-up service were "follow-up form was too simple and lacking specialty characteristics", "follow-up way was single and follow-up effects were unsatisfactory", "human resources limits and lack of special follow-up staff", "follow-up effects lacking aggregate and analysis" and"nursing problems existing in follow-up lacking following and evaluation". Nurses suggested that "aggregate as well as feedback of follow-up data should be done regularly", "increase follow-up center unified management for discharged patients", "follow-up form should reflect specialty characteristics" and "develop multidisciplinary teamwork". Conclusions? Follow-up service has great significance for improving rehabilitation and quality of life among discharged patients. There are a lot of problems in follow-up service system for discharged patients. We should perfect the common discharged follow-up forms applied to specialties, construct multidisciplinary support platforms and make follow-up management system scientific and informative.
