Study on developing nurse-patient communication process in patients based on CICARE communication model using focus group discussion
10.3760/cma.j.issn.1674-2907.2019.12.015
- VernacularTitle:基于焦点小组访谈法构建以CICARE沟通模式为基础的癌症患者护患沟通流程的研究
- Author:
Hongpeng LIU
1
;
Jing CAO
;
Jing JIAO
;
Shuli GUO
;
Xiangyun LU
;
Zhixin WANG
;
Ning XU
;
Xinjuan WU
Author Information
1. 中国医学科学院北京协和医院护理部 100730
- Keywords:
Neoplasms;
Nurse-patients communication;
CICARE communication model;
Optimal nursing service;
Focus group discussion
- From:
Chinese Journal of Modern Nursing
2019;25(12):1515-1518
- CountryChina
- Language:Chinese
-
Abstract:
Objective? To develop a nurse-patient communication process for patient with cancer in China based on the American CICARE communication model and to provide standardized and processed guidance for communication between clinical nurses and cancer patients. Methods? Totally 5 clinical nursing experts from a Class Ⅲ Grade A hospital in Beijing were selected by purposive sampling and interviewed using focus group discussion between November and December 2018. Results? The nurse-patient communication process was developed based on the CICARE communication model after two rounds of focus group discussions, whose six steps were polite connection, complete introduction, professional explanation, careful asking, patient response and proper exit, which included role adaptation of nurses, admission evaluation, coordination during hospitalization, case management, care and health education. Conclusions? A nurse-patient communication process for cancer patients in China is developed using nurse-patient communication models from other countries and clinical nursing practice for reference, which provides a reference for nurse-patients communication and lays a foundation for carrying out the optimal nursing service demo projects and refined management.
