Management practice of improving hospital service level through intelligent price supervision platform
10.3969/j.issn.1671-332X.2024.06.029
- VernacularTitle:智能价格监管平台提升医院服务水平的管理实践
- Author:
Jie SHAN
1
;
Zhigang XIONG
;
Xiaoxiang ZHANG
;
Huoming WANG
;
Daxi ZHENG
Author Information
1. 华中科技大学同济医学院附属同济医院 湖北武汉 430000
- Keywords:
Intelligent;
Price supervision;
Service level;
Management practice
- From:
Modern Hospital
2024;24(6):925-927
- CountryChina
- Language:Chinese
-
Abstract:
The price supervision of medical services can affect the whole process of medical order issuance,treatment op-eration,inspection and examination execution,surgical anesthesia,nursing management,etc.It plays an important role in provi-ding standardized diagnosis and treatment services and saving treatment costs.This article analyzes the current status of hospital price management,sorts out price supervision policies,and uses the pre-remind,intervening and post-event supervision functions of the intelligent price monitoring platform to solve the problem of unreasonable charges such as repeated charges and over-restrict-ed frequency charges,so as to screen and rectify illegal diagnosis and excessive medical treatment.Take the price intelligent su-pervision platform as the starting point,let information and data go more widely,optimize related business processes,promote the satisfaction of both patients and hospital staff,and further improve the hospital management level and service level.
