Improvement strategy of department core group work performance in public hospital logistics depart-ment—take Beijing Tiantan hospital as an example
10.3969/j.issn.1671-332X.2024.06.025
- VernacularTitle:公立医院后勤部门"科室核心组"工作绩效提升策略
- Author:
Chun CHEN
1
;
Yaojun JIANG
;
Zhaolong YUAN
Author Information
1. 首都医科大学附属北京天坛医院 北京 100070
- Keywords:
Public hospitals;
"Departmental core group";
Team performance;
"Five modernization"measures
- From:
Modern Hospital
2024;24(6):910-914
- CountryChina
- Language:Chinese
-
Abstract:
This paper takes the"departmental core group"of the logistics department of Beijing Tiantan Hospital as a practical case to explore the methods to improve the performance of the"departmental core group"of the logistics department of public hospitals and analyze the implementation effect.In 2021-2023,Tiantan Hospital adopted five measures:Heterogeneous membership structure,full division of responsibilities,institutionalized management norms,list of work objectives,risk control throughout the process and implemented the whole process of closed-loop management of"three major issues and one great is-sue".This paper compares the quality of management of"three major issues and one great issue"in the three years before and after the implementation of the five measures,and finds that after the adoption of the five measures,the management efficiency is improved,the number of topics increased fourfold compared with the previous three years,and the number of engineering,service and procurement projects completed on schedule doubled compared with the previous three years;the quality of decision-making is improved,decision-making management is legal and compliant,and there are no errors in work;the satisfaction of employees is improved,it was rated as advanced department and advanced grass-roots party organization.It was concluded that the five meas-ures are an effective way to improve the performance of the"departmental core group"in the logistics department,which can pro-vide a reference for the team building and departmental management of the"departmental core group"in public hospitals.
