Establishment of evaluation criterion of high-quality nursing services in comprehensive hospitals of Grade Three in Guangdong Province
10.3969/j.issn.1671-8283.2024.04.012
- VernacularTitle:广东省三级综合医院优质护理服务评价指标的构建
- Author:
Huijuan SONG
1
;
Hong CUI
;
Xiaodong ZHU
;
Xia XIANG
;
Yun LI
;
Jin'ai HE
;
Yun CHEN
;
Li WANG
;
Wenyan HUANG
;
Shuang LI
;
Guangqing ZHANG
Author Information
1. 南方医科大学南方医院护理部,广东广州,510515
- Keywords:
high-quality nursing service;
evaluation index;
Delphi method;
hospital of Grade Three;
ward;
Gunang Dong province
- From:
Modern Clinical Nursing
2024;23(4):73-84
- CountryChina
- Language:Chinese
-
Abstract:
Objective To establish an evaluation criterion for high-quality nursing services in comprehensive hospitals of Grade Three in Guangdong Province and provide references for promoting the evaluation of high quality nursing services and standardising high quality nursing services.Methods Based on literature review,brainstorming and references of relevant domestic systems,standards and policies,a pool of evaluation index items and a preliminary questionnaire were constructed.Delphi method was used for two rounds of expert consultations on evaluation indicators.Results The positive coefficients of the two rounds of expert consultations were of 80.00%and 91.67%,respectively,with the authority coefficients both at 0.93.The Kendall coordination coefficients for hospital part were 0.128 and 0.116 respectively,for ward part were 0.193 and 0.107 with statistical differences(both P＜0.001).The evaluation criteria for high-quality nursing services in general hospitals above the third level in Guangdong Province involved in nursing services of hospitals and wards.There were 8 primary indicators,22 secondary indicators and 65 tertiary indicators in the nursing services at hospital part,and 9 primary indicators,23 secondary indicators and 50 tertiary indicators in the nursing services at ward part.Conclusions The evaluation criteria for high-quality nursing services in comprehensive hospitals above the third level in Guangdong Province,established in this study,are scientifically valid and reliable.They allow improvement of management system for the high-quality nursing services as well as guide the healthy development of high-quality nursing services.
