Effects of bullying on job satisfaction and compassion fatigue in oncology nurses
10.3760/cma.j.issn.1674-2907.2018.35.027
- VernacularTitle:肿瘤科护士经历患者欺凌行为对工作满意度、共情疲劳的影响
- Author:
Yanhua LI
1
;
Jie CAO
;
Ruishuang ZHENG
;
Fengqi DONG
Author Information
1. 300060 天津医科大学肿瘤医院肝胆肿瘤科,国家肿瘤临床医学研究中心,天津市"肿瘤防治"重点实验室,天津市恶性肿瘤临床医学研究中心
- Keywords:
Nurse;
Oncology service,hospital;
Job satisfaction;
Patient bullying behavior;
Compassion fatigue
- From:
Chinese Journal of Modern Nursing
2018;24(35):4312-4316
- CountryChina
- Language:Chinese
-
Abstract:
ObjectiveTo explore oncology nurses' perspectives towards patient bullying, and to investigate its impact on job satisfaction and compassion fatigue. Methods? A total of 450 nurses from the oncology department of four ClassⅢ Grade A hospitals in Tianjin in March 2018 by convenience sampling method. The investigation was carried out by the general information questionnaire, Patients Bullying Behaviors Questionnaire, Job Satisfaction Scale and Professional Quality of Life Scale (Pro-QOL). Hierarchical regression analysis was applied for influencing factors. Results? A total of 450 questionnaires were distributed and 400 valid questionnaires were collected. The total scores of Patients Bullying Behaviors Questionnaire, Job Satisfaction Scale and Pro-QOL were (43.72±15.14), (3.41±0.99) and (90.84±12.13) respectively. Hierarchical regression analysis showed that the bullying behavior of nurses affected job satisfaction, sympathy satisfaction, job burnout and secondary traumatic stress (P＜ 0.05). Conclusions? Nurses in oncology department experienced a slightly higher level of bullying than other occupations. The more frequently oncology nurses experience bullying, the more obvious their compassion fatigue is, and the lower their job satisfaction is.
