Qualitative research on the empathy experience of the nurses with the cancer patients in the Department of Oncology
10.3760/cma.j.issn.1674-2907.2017.20.020
- VernacularTitle:肿瘤科护士对患者提供共情护理体验的质性研究
- Author:
Hongying WANG
1
;
Qianqian LIU
;
Guojuan ZHANG
;
Shujuan DAI
Author Information
1. 武汉大学中南医院甲乳肿瘤科
- Keywords:
Nurses;
Department of Oncology;
Patients;
Empathy;
Qualitative research
- From:
Chinese Journal of Modern Nursing
2017;23(20):2653-2657
- CountryChina
- Language:Chinese
-
Abstract:
Objective The feelings of the nurses in the Department of Oncology when they offered empathy nursing were investigated, which was the reference for improving the empathy service ability of the nurses with the cancer patients, improving the effect of nursing and developing management strategies. Methods Nineteen nurses who had worked continuously in the Department of Oncology in a class Ⅲ grade A hospital in Wuhan for more than 3 years were included from August to October of 2016 with the method of purposive sampling. The process of the nurses' empathy with the patients and their feelings were the interview contents. The data were analyzed, concluded using Colaizzi content analysis method and then the themes were extracted. Results Five themes were extracted. They were being required which meant professional identity; being trusted which meant personal value; insufficient empathy ability which meant help pity; excessive empathy which meant negative feelings of life; big pressure which meant empathy fatigue.Conclusions The empathy nursing ability of the nurses in the Department of Oncology and the empathy effect should be paid more attention to and corresponding support and trainings should be arranged, in order to make the nurses take effective empathy and intervention in the cancer patients proactively and satisfy the inner demand of the patients indeed.
