Correlations of emotional labor strategies, emotional exhaustion and ages in nurses
10.3760/cma.j.issn.1674-2907.2016.22.023
- VernacularTitle:护士情绪劳动策略与情绪耗竭及年龄相关性的分析
- Author:
Chunqin BAI
1
;
Chunhong FAN
;
Yan XU
Author Information
1. 210000南京，东南大学第二附属医院感染科
- Keywords:
Nurses;
Age;
Emotional exhaustion;
Labor strategies;
Surface acting;
Deep acting
- From:
Chinese Journal of Modern Nursing
2016;22(22):3194-3196
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the correlations of emotional labor strategies ( surface acting, deep acting) , emotional exhaustion and ages in nurses so as to provide references for prevention of emotional exhaustion in nurses of different ages. Methods Sectional design was adopted to investigate the status of 304 nurses with the emotional labor scale and the Maslach burnout inventory scale from September 2014 to November 2014. Moreover, Pearson correlation analysis was used to test the the correlations of emotional labor strategies, emotional exhaustion and age.Results The score of the strategies of surface acting had a significantly positive correlation with the score of emotional exhaustion of nurses ( r=0.32, P<0.01) , while the score of the strategies of deep acting had a negative correlation with the score of emotional exhaustion of nurses (r=0.17, P<0.01). The nurses′ages had no correlation with the score of the strategies of surface acting ( r=0.01, P=0.929) , but it had a positive correlation with the score of the strategies of deep acting (r=0.12, P<0.05).Conclusions There was different correlations between emotional labor strategies and emotional exhaustion. With the increase of the age, nurses tend to use the strategies of deep acting.
