Application of nursing job satisfaction questionnaire in quality of nursing service in inpatients
10.3760/cma.j.issn.1674-2907.2016.21.032
- VernacularTitle:“住院患者对护理工作满意度调查表”在优质护理服务中的应用
- Author:
Xiaomei LIU
1
;
Hongmei LIU
;
Yachuan HUANG
;
Dan WANG
;
Peipei YE
;
Yulian ZHANG
Author Information
1. 710068 西安,陕西省人民医院护理部
- Keywords:
Inpatients;
Patient′s satisfaction;
Quality nursing service
- From:
Chinese Journal of Modern Nursing
2016;22(21):3080-3082,3083
- CountryChina
- Language:Chinese
-
Abstract:
Objective To study hospitalized patients for the application methods and effects of nursing work satisfaction questionnaire on high quality nursing service .Methods In Shaanxi Province People′s Hospital , the inpatients were selected as the research objects , adopted the self-designed"hospitalized patients to nursing job satisfaction questionnaire"including basic nursing , nursing safety , service and humanistic care . Results Inpatients had high satisfaction for overall nursing job , and the top three were the explanation for nurse operation, name and wristbamd check, and nurses′kind attitude, clean clothes, polite and civilized language, and nurse′s operation level .By this survey , it could effectively evaluate nursing quality and proposal advice . Conclusions The new design "hospitalized patients to nursing job satisfaction questionnaire "is used to provide quality services for patients , and is helpful to improve the quality of nursing .