Application effects of appointment interview policy between head nurse and nurses in ICU
10.3760/cma.j.issn.1674-2907.2016.17.031
- VernacularTitle:ICU护士长-护士预约访谈制度的应用效果
- Author:
Ping YU
1
;
Guoqin REN
;
Zhengyu YANG
;
Ping HE
Author Information
1. 214002 南京医科大学附属无锡第二人民医院ICU
- Keywords:
Intensive care units;
Nurse;
Nursing,supervisory;
Job satisfaction;
Fatigue
- From:
Chinese Journal of Modern Nursing
2016;22(17):2485-2487
- CountryChina
- Language:Chinese
-
Abstract:
Objective To establish and implement an appointment interview policy between head nurse and nurses in ICU,in order to reduce their job burnout and to improve the job satisfaction and nursing quality. Methods A total of 68 appointment interviews were performed between head nurse and 28 nurses in ICU from February 2014 to September 2015.The job burnout level,job satisfaction,and the nursing quality were compared before and after the intervention.Results After the intervention,the score of emotional exhaustion reduced from (29.17 ±7.90)to (23.08 ±6.58);the personal achievement increased from (31.63 ±5.20)to (36.13 ±5.90);the job satisfaction significantly improved from (58.96 ±7.17)to (64.38 ±4.92);the nursing quality also improved from (80.13 ±1.65)to (88.88 ±1.89).The differences of the above scores had statistical significance (P <0.05 ).Conclusions The establishment of the appointment interview policy can effectively improve the relationship between the head nurse and nurses and provide supports to reduce their job burnout and improve the job satisfaction and nursing quality.