Establishment and effects evaluation of combined level-one quality control and management mode
10.3760/cma.j.issn.1674-2907.2016.08.033
- VernacularTitle:组合式一级质控管理模式的建立及应用效果评价
- Author:
Yongmin JING
1
;
Xiuguo ZHANG
;
Xiaoli YAN
;
Xiuting LI
;
Yunfang DONG
;
Luqin DI
;
Jie LI
;
Wenli MENG
;
Baoli LI
Author Information
1. 050051 石家庄，河北医科大学第三医院护理部
- Keywords:
Nursing management research;
Combined level-one quality control and management mode;
Nursing quality;
Patient′s satisfaction
- From:
Chinese Journal of Modern Nursing
2016;22(8):1155-1159
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate feasibility and effectiveness of combined level-one quality control and management mode. Methods Contents of combined level-one quality control and management mode were introduced, including determining departments combination, establishment and work procedure of the combined quality control group, frequency of combined quality control, and approaches of continuous quality improvement. Quality control data of the Nursing Department from January 2013 to December 2014 were taken to statistically analyze compliance rate of 6 nursing quality standards, satisfaction of hospitalized patients, and incidence of nursing defects, before and after implement of combined quality control&management mode. Results Compared with before, after implementation of combined level-one quality control and management mode, compliance rates of nursing documentation, basic nursing, treatment safety, head nurse management, and ward management, as well as satisfaction of hospitalized patients, and incidence of nursing defects were statistically significant (χ2 =4. 182, 8. 177, 6. 157, 5. 148, 5. 135, 7. 875, 7. 754; P <0. 05). Compliance rates of health education quality before and after the implementation were not statisticallysignificant (χ2 = 4. 182, P > 0. 05 ). Conclusions Implementation of combined level-one quality control and management mode can improve compliance rate of nursing quality standards and satisfaction of hospitalized patients, and decrease incidence of nursing defects, which is a new feasible and effective management mode in clinical work.
