Application of six Sigma management method in clinical oral medications dispensing

VernacularTitle:六西格玛管理法在临床口服药物发放中的应用效果研究
Author: Qinli FENG ¹ ; Longsheng XU ; Xiaoping ZHANG ; Jiali JIANG ; Ming YAO
Author Information

1. 314000 浙江省嘉兴市第一医院脑外科
Keywords: Six Sigma management; Medicine dispensing,oral; Clinical nursing; Satisfaction
From: Chinese Journal of Modern Nursing 2015;(20):2439-2441
CountryChina
Language:Chinese
Abstract: Objective To investigate how to reduce the errors of the nurse dispensing medicine by six Sigma management (SSM), to ensure patient medication safety, and improve the effective medicine treatment. Methods A total of 12 nurses from January 2012 to January 2013 were chosen as the control group, while 12 nurses from June 2013 to June 2014 were selected as the experimental group. The oral medicine dispensing was took three inspections and seven verifications in the control group while SSM was used in the experimental group. The medicine dispensing error and patient′s satisfaction were compared between two groups. Results The error rate in the control group was 2. 112% ,which was higher than 0. 294% of the experimental group (χ2 = 14. 4, P < 0. 05). The satisfaction of medicine dispensing were 98. 57% and 91. 26% in the experimental group and control group (χ2 = 15. 564,P < 0. 05). Conclusions Six Sigma methods can effectively improve the patient′s medication safe and effective medication.