Evaluation analysis of nurse′s satisfaction based on quality of nursing
10.3760/cma.j.issn.1674-2907.2015.16.005
- VernacularTitle:基于护理质量为先导的护士满意度测评分析
- Author:
Xinyou SHEN
1
;
Wenting CHEN
;
Yan SHI
;
Yafen MAO
;
Xiaoting MA
Author Information
1. 200072 上海，同济大学附属第十人民医院护理部
- Keywords:
Nurse;
Nursing quality audit;
Satisfaction;
Influencing factor
- From:
Chinese Journal of Modern Nursing
2015;(16):1876-1879
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate job satisfaction of clinical nurses in Shanghai, and explore the influencing factors so as to provide evidence for improving nursing quality and nursing science development. Methods A total of 1 149 nurses had been selected to take part in the nurse′s satisfaction measurement in the level two or beyond hospital, and we explored the impacted factors in order to provide evidence for the improvement of nursing quality by stratified sampling method in 2013 in 71 level two and beyond hospitals Shanghai. Results The total score of nurse′s satisfaction was over 4, and nurses were satisfied the colleague cooperation highest but the career development was lowest. The top three dimension scores of satisfaction were colleague cooperation (4. 94 ± 0. 24), supervisor support (4. 93 ± 0. 26), and leader communication (4. 92 ± 1. 75). The reward satisfaction of nursing job and satisfaction of nursing management had positive correlation with satisfaction of nurse experience (r=0. 85, 0. 82;P<0. 05). Conclusions Multiple influencing factors impacts on satisfaction of nurses, but how adjust rigid system, arrange human resources well and achieve the value. The recognition of nursing job are a significant topic and are worthy to study further for the improvement of nursing quality.
