Application of surgery obervation on promoting high quality care service among excutive nurses in Deparement of Surgical
10.3760/j.issn.1674-2907.2015.01.034
- VernacularTitle:外科责任护士手术观摩在优质护理服务中的应用
- Author:
Zhengmei WANG
1
;
Jinfang LI
;
Chunxia SUN
;
Lianshu DING
;
Xueying WANG
Author Information
1. 223300 南京医科大学附属淮安第一医院护理部
- Keywords:
Excutive nurse;
Surgery observation;
Nursing quality;
Satisfactiong;
High quality care service;
Department of surgical
- From:
Chinese Journal of Modern Nursing
2015;21(1):84-86
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the effect of surgery observation process for surgical excutive nurse to improve comprehensive quality of nurses , patients′satisfaction and nursing quality .Methods There were 370 selective operation patients , in whom 185 had been chosen as control group from October to November 2013;while another 185 patients would have selective operation during December 2013 to January 2014 as experimental group.The patients in the control group received routine perioperative nursing while nurses in the experimental group provided seamless nursing after information collection before operation , surgery observation during operation and formulating corresponding nursing after operation . The quality of perioperative nursing and patients′satisfaction for nursing job compared between two groups .Results After surgery operation carrying out, the quality of postoperative nursing enhanced from (95.01 ±2.13) to (98.46 ±1.54) scores (t =-18.742,P<0.05), and patients satisfaction increased from (91.30 ±0.20) to (98.60 ±1.10) scores (t=-5.410,P<0.05).Conclusions The process of nurses′perioperative observation offered a seamless nursing for perioperative patients and benefits nurses′comprehensive quality , nursing quality and satisfaction .
