Application of time-division reservation on the spot on outpatient management in nurse station
10.3760/j.issn.1674-2907.2014.35.040
- VernacularTitle:护士站分时段现场预约在门诊管理中的应用
- Author:
Yuhua CHEN
1
;
Ye LI
;
Lan XU
;
Chunrong ZHU
;
Congxian SHI
Author Information
1. 215006 苏州大学附属第一医院血液科，普外科，门诊部
- Keywords:
Outpatient management;
Nurse station;
Time-division reservation;
Attendance of reservation
- From:
Chinese Journal of Modern Nursing
2014;20(35):4514-4515
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the application of time-division reservation on outpatient management in nurse station .Methods We collected the data of online registration and on-the-spot reservation system in hematology outpatient department during the period of October 1 to December 31,2013, and compared attendance rate of reservation between two methods .Results The attendance rate of reservation in the spot in nurse station was 94.57%, which was higher than the attendance of online reservation (71.64%) (χ2 =601.96;P<0.05). Conclusions Time-division reservation in nurse station is an effective method to promote patient ’ s attendance rate and reduced non-attendance.
