Influence of pre-hospital emergency response to continuous quality improvement
10.3760/j.issn.1674-2907.2014.28.031
- VernacularTitle:持续质量改进对院前急救反应速度的影响
- Author:
Mingxia SU
1
;
Suyun DING
;
Xinxin LI
Author Information
1. 255200 山东省淄博市第一医院急诊科
- Keywords:
Pre-hospital rescue;
Response time;
Continuous quality improvement;
Patients ’ satisfaction
- From:
Chinese Journal of Modern Nursing
2014;20(28):3625-3628
- CountryChina
- Language:Chinese
-
Abstract:
Objective To study the impact of continuous quality improvement ( CQI) program to pre-hospital emergency response .Methods Totals of 380 patients from August 2012 were selected as the observation group , while 382 patients from December 2012 were selected as the control group .The control group was given traditional driveway , while the observation group was supervised by the quality control group , using the PDCA program to analyze the factors affecting the reaction speed , in order to formulate improvement measures.Results The reaction time of the day shift and the night shift of the control group were (204.0 ± 112.6)s and (196.3 ±95.9)s, respectively, before the continuous quality improvement .The reaction time of the day shift and the night shift of the observation group were (138.7 ±58.4) s and (144.9 ±74.6) s, respectively, after the continuous quality improvement .The differences were significant ( t=-3.42,-3.45, respectively;P<0.01).The quality rate of the observation group was 88.22%, which was significantly higher than 75.53%of the control group (χ2 =20.697,P<0.01).The patients’ satisfaction of the observation group was 96.49%, which was significantly higher than 89.78% of the control group (χ2 =13.020,P<0.01). Conclusions By the continuous quality improvement , the pre-hospital emergency response efficiency increased obviously, therefore it can make time for per-hospital emergency response .
