Application of the quality control log of responsible leader in high quality nursing service
10.3760/j.issn.1674-2907.2014.19.039
- VernacularTitle:责任组长质控日志在优质护理服务中的应用
- Author:
Qingmei WANG
1
;
Tingting JIANG
;
Mei CHEN
Author Information
1. 223300 江苏省淮安市第一人民医院肿瘤内3科，急诊科，护理部
- Keywords:
Nursing management;
Responsible leader;
Quality control log;
High quality nursing service
- From:
Chinese Journal of Modern Nursing
2014;20(19):2413-2414
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the methods and effects of “quality control log of responsibility leader” on the high quality of nursing service .Methods From January 2013, we established quality control log of responsible leader according to the standards of excellent quality nursing service .Responsible leader examined the problems and recorded them in the quality control log , and head nurse reviewed it to rectify in time .The quality of nursing service was compared before and after using the quality control log .Results After 4 months using the quality control log , satisfaction of nurses , passing rate of nursing documents and health education , passing rate of specific and basic nursing were 98.3%,96.0%,98.3%,94.3% and 96.6%, respectively. There were significant differences compared with before using the quality control log (χ2 =19.98,9.27,9.05, 4.88,6.21, respectively;P<0.05).Conclusions The quality control log of responsible leader is an effective method to improve the high quality nursing service .
