Application of continuous quality improvement in perioperative nursing quality management
10.3760/j.issn.1674-2907.2014.03.036
- VernacularTitle:持续质量改进在围手术期护理质量管理中的应用
- Author:
Wenshuang ZOU
1
;
Qingqing WANG
Author Information
1. 264100 烟台，滨州医学院烟台附属医院护理部
- Keywords:
Perioperative nursing;
Continuous quality improvement;
Root cause analysis
- From:
Chinese Journal of Modern Nursing
2014;20(3):337-339
- CountryChina
- Language:Chinese
-
Abstract:
Objective To improve perioperative nursing behaviors and nursing quality by continuous quality improvement .Methods Questionnaire on perioperative nursing quality was designed according to perioperative nursing routine and quality inspection , and was used to investigate perioperative nursing effect and quality on postoperative patients in 10 wards before and after continuous quality improvement .Results Through continuous quality improvement , perioperative nursing quality in all wards was improved .The score improved from (78.7 ±3.25)to (96.3 ±1.29)in Neurosurgery Department, from (70.1 ±4.31) to (98.2 ±1.09) in Cardiothoracic Department , and the differences were statistically significant ( t=19.86,18.87, respectively;P<0.01).Problems of nursing also dropped after continuous quality improvement , the rate of no preoperative visits by nurses decreased from 25.4% to 3.6%, the rate of wrong reservation of postoperative wristbands decreased from 10.6% to 3.6%, and the differences were statistically significant (χ2 =23.72, 9.13, respectively;P<0.01).Conclusions Continuous quality improvement can effectively enhance perioperative nursing quality, reduce postoperative complications and improve patients ’ satisfaction.
