Application of health assistant system in nursing quality management
10.3760/cma.j.issn.1674-2907.2012.16.026
- VernacularTitle:健康助理系统在护理质量管理中的应用
- Author:
Qiu-Huan HUANG
1
;
Xiao-Zhuan HUANG
;
Fang-Yan HUANG
;
Chun-Lan HUANG
;
Wan WANG
Author Information
1. 广西壮族自治区百色市右江民族医学院附属医院
- Keywords:
Nursing quality assessment;
Health assistant system;
Satisfaction
- From:
Chinese Journal of Modern Nursing
2012;18(16):1928-1930
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the influence of establishing health assistant system on the nursing quality management.Methods Health assistant system was established and a special office to unified management was set up,the main responsibility was to assist ward nurses in accomplishing essential care of patients,called out to check up,specimen transfer,medical supplies collection and distribution.Comparations were conducted before and after the health assistant system was established of these aspects in patients' satisfaction of care,nurses' satisfaction of job,doctors' satisfaction of nursing,patients' essential care quality and hospital labor cost.Results After the health assistant system was established,the patients' essential care quality score was (98.04±8.62) higher than (95.35±8.77) that before it established,the different was statistically significant (t=5.1766,P＜0.01),and the patients' satisfaction of care (85.3±1.2) and the health assistant (25.6±1.3),and doctors' satisfaction of nursing( 22.6±1.2) were significantly higher than that without the aids of health assistant system [( 83.2±1.7),(24.8±1.5),(21.9±1.6),t =33.7741,13.4881,11.7132; P ＜0.01].And the average monthly costs of hospital management was (1050.21±20.45),and that of social management was (1250.27±23.58),and the difference was statistically significant (t=59.0937,P＜0.01).Conclusions The establishment of health assistant system can ensure the patients' safety,effectively improve the quality of care,and significantly reduce the cost of hospital expenses.
