lnvestigation of the waiting demand of outpatients in stomtological hospital
10.3760/cma.j.issn.1674-2907.2012.13.018
- VernacularTitle:口腔专科医院门诊患者候诊需求调查
- Author:
Guo-Yong YANG
1
;
Xiu-E LI
;
Hong YAN
;
Chun-Li WANG
;
Lu GAN
;
Hai-Feng LIU
;
Hua LI
;
Lin ZHANG
Author Information
1. 北京大学口腔医学院口腔医院
- Keywords:
Data collection;
Stomatological hospital;
Outpatient;
Waiting demand
- From:
Chinese Journal of Modern Nursing
2012;18(13):1544-1546
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the content and form of outpatients' requirement when they waiting to see the dentist in stomatological hospital.Methods Totals of 256 outpatients in a stomatological hospital were investigated with the self-designed questionnaire.Results Three important items of the content of outpatients requirement was respectively attention should pay to some problems about therapy ( 3.64 ± 0.53 ),prevention of common dental disease ( 3.54 ± 0.55 ),right method and process of tooth brushing( 3.50 ± 0.62).Patients preferred to obtain the answer to the question about present visiting,scored (3.44 ± 0.52) ; there was 71.88％ patients prefered the TV screen as the display form.There was no significantly difference in the score of outpatients' requirement among patients' gender,education background,whether the first time to see the dentist (P ＞ 0.05 ).Conclusions Short telefilm about common dental disease of relevant professional department and oral health instruction in the waiting area could partial fulfill patients' requirement,while gender,education background,whether the first time to saw the dentist were no influence on the requirement of outpatients.
