Construction of the grid management system of nursing quality
10.3760/cma.j.issn.1674-2907.2012.11.029
- VernacularTitle:护理质量网格化管理的系统构建
- Author:
Su-Xia LIAO
1
;
Wen-Jing HE
;
Wen YANG
;
Bei-Rong MO
;
Hao-Hao MENG
;
Wen-Hong LI
Author Information
1. 深圳市第六人民医院
- Keywords:
Nursing management research;
Nursing quality;
Grid management;
System construction
- From:
Chinese Journal of Modern Nursing
2012;18(11):1313-1316
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the methods of nursing quality management in order to provide safety,high quality and satisfactory nursing for patients,Methods To establish one grid management model of nursing quality combined with " double three-level".Then,the report of security events,the implemention of nursing consultation,the incidence of adverse events,and patients' satisfaction were observed and compared before and after the management model.Results Mter implementing the grid management model of nursing quality,satisfaction average scores of hospitalized patients,emergency department patients,discharged patients were ( 98.22 ± 1.12 ),( 91.97 ± 1.67 ),(97.16 ± 2.41 ) respectively,and before it was implemented the average scores respectively were ( 91.59 ± 1.67 ),( 87.92 ± 1.98 ),( 87.89 ± 1.81 ),and the differences were statistically significant ( t =3.57,2.69,4.72,respectively ; P ＜ 0.05 ).There was a significant change in the report of security events,implemention of nursing consultation and checking.The incidence of administration errors,falling down and pressure sores were significantly reduced.Conclusions Construction of the grid management system of nursing quality can ensure the implemention of nursing core institution,improve risk awareness of nurses,improve the nursing quality and increase patients' satisfaction.
