Effect of effective personnel management by chief nurse on the quality of nursing

VernacularTitle:护士长应用有效人员管理措施对提升护理质量的效果
Author: Ze-Yun ZHOU ¹ ; Hong-Mei WU
Author Information

1. 第三军医大学附属新桥医院
Keywords: Nursing administration research; Nursing,supervisory; Nursing staff; Nursing quality
From: Chinese Journal of Modern Nursing 2011;17(29):3535-3537
CountryChina
Language:Chinese
Abstract: Objective To further improve the quality of nursing in Department of Respiratory Medicine by implementing effective personnel management.Methods The chief nurse began to implement a systematic nursing management model from June to December in 2010,and the quality of nursing was compared with that from June to December in 2009.Results The average quality control score in Department of Respiratory Medicine increased from (86.45 ± 4.32 ) in 2009 to (93.37 ± 3.76) in 2010,and there was significant difference between them ( t =1.986,P ＜ 0.01 ).The satisfaction rate of hospitalized patients towards the nurse increased from 93.82％ in 2009 to 98.29％ in 2010,and there was significant difference between them( x2 =30.787,P ＜ 0.01 ).Conclusions Effective personnel management could significantly improve the quality of nursing,which could be further elevated with better nurse team management.