Construction and practice of a safe emergency and out-patient clinic nursing care system based on JCI standard
10.3760/cma.j.issn.1674-2907.2011.17.008
- VernacularTitle:基于JCI标准的门急诊护理安全文化的构建与实践
- Author:
Yi-Bing SI
1
;
Yue ZHAO
;
Hua-Ye LIU
Author Information
1. 复旦大学附属华山医院
- Keywords:
JCI standard;
Safe nursing care system;
Emergency and out-patient department
- From:
Chinese Journal of Modern Nursing
2011;17(17):2011-2013
- CountryChina
- Language:Chinese
-
Abstract:
Objective To establish a safe emergency and out-patient clinic nursing care system based on JCI standard.Methods We used a safe nursing care conception, improved our administration structure, perfected our safe administration regulations and processes, performed safe nursing care steps, prepared and carried out various emergency plans. We established a safe nursing care system which emphasizes the prevention priority.Results After implantation of JCI standard, the reporting rate of near miss increased 205%, which is not reported before. The rate of unsafe affair decreased 81.5%. Nursing care quality score increased 5.5%. The satisfaction rate of patient increased 22% and the satisfaction rate of the nursing staff increased to 99%.Conclusions JCI standard is helpful to promote the quality and level of nursing care which can reach the scientific, standardized and advanced level.
