The correlation analysis between the employed nurse' emotional intelligence and the strategies of emotional work
10.3760/cma.j.issn.1674-2907.2010.23.001
- VernacularTitle:聘用护士情绪智力与情绪劳动表现策略的相关性分析
- Author:
Xin-Rong LIANG
1
;
Min CHEN
;
Hui WANG
;
Xue-Kui MAO
Author Information
1. 250021,济南,山东大学附属省立医院外科
- Keywords:
Employed nurse;
Emotional intelligence;
Emotional work
- From:
Chinese Journal of Modern Nursing
2010;16(23):2729-2731
- CountryChina
- Language:Chinese
-
Abstract:
Objective To investigate the relationship between the employed nurse' emotional intelligence and the strategies of emotional work and to provide effective measures for the nurses' managers. Methods 286 employed nurses were investigated by using emotional intelligence scale and emotional work questionnaire. Results Dealing with the emotional work,most of the employed nurse used natural acting(3.741 ±0.632),the second was deep acting(3.436 ± 0. 634), and the least was surface acting ( 2. 634 ± 0. 548); the natural acting score and the deep acting score were significantly different for the nurses on different levels of emotional intelligence(F = 23. 658, P < 0. 001; F = 12. 705, P < 0. 001 ) ; Correlation analysis showed that: emotional intelligence had positive relationship with natural acting and deep acting, while had no obvious relationship with surface acting. Conclusions To improve the employed nurse' emotional intelligence can increase the using of natural acting and deep acting.
