Construction and Application of Quality Evaluation Index System for Emergency Triage
- VernacularTitle:急诊预检分诊质量评价指标体系的构建与应用
- Author:
Haoming WU
1
;
Ping HUANG
;
Tianshu MEI
Author Information
1. 南京中医药大学护理学院 江苏 南京 210023
- Keywords:
emergency triage;
quality indicators;
quality evaluation;
Delphi method
- From:
Chinese Hospital Management
2024;44(9):89-92
- CountryChina
- Language:Chinese
-
Abstract:
Objective To construct a quality evaluation index system for emergency triage and form a quality evalua-tion table for application,it provides a reference basis for the supervision of the quality of emergency triage.Methods Based on the Donabedian structural model and referring to the latest released relevant policies and stan-dards,a Delphi method were used to determine the quality evaluation indicators of emergency triage,as well as the scores and evaluation methods of each level of indicators.The convenience sampling method was applied to seven tertiary hospitals in Jiangsu Province to test the reliability and validity of the emergency triage quality evaluation scale and to analyze the application.Results The effective recovery rate of the two rounds of expert correspondence ques-tionnaires was 100%,and the expert authority coefficients were 0.869 and 0.927,respectively,and the resulting emergency triage quality evaluation index system included 3 first-level indexes,12 second-level indexes,and 43 third-level indexes.The Cronbach coefficient of the emergency triage quality evaluation table was 0.719,and the average score of emergency triage quality of the seven hospitals was 93.36 points,which was at a good level.Conclusions The constructed emergency triage quality evaluation index system has good expert recognition,specialty and good reliability and validity,and the contents included are reasonable and clear with feasibility.