Study on the Performance Evaluation of Surgical Departments in Tertiary Public Hospitals Based on the Fuzzy Combination of TOPSIS and RSR Methods
- VernacularTitle:基于TOPSIS法和秩和比法模糊联合的三级公立医院外科绩效评价研究
- Author:
Yuexin LI
1
;
Jiagong XIA
;
Ming ZHANG
;
Cheng WU
;
Dong XU
Author Information
1. 清华大学医院管理研究院 广东 深圳 518055
- Keywords:
tertiary public hospital;
performance evaluation;
surgery;
TOPSIS method;
rank sum ratio method;
fuzzy combined evaluation
- From:
Chinese Hospital Management
2024;44(9):13-18
- CountryChina
- Language:Chinese
-
Abstract:
Objective Based on performance assessment indicators for tertiary public hospitals,a retrospec-tive analysis was carried out on the surgical medical quality and operational efficiency of a specific tertiary A-level public hospital for the first quarter of 2024.The analysis yielded recommendations for the advancement of hospital sur-gical departments.Methods The comprehensive evaluation of the surgical performance level of a certain tertiary A-level public hospital was conducted using the weighted TOPSIS method,the rank sum ratio(RSR)method,and a fuzzy combination of the two methods.Results For the first quarter of 2024,A12,A13,and A6 were ranked in the top three by the complete review,while A3,A22,and A1 were listed in the bottom three.The majority of depart-ments fell into the middle.The evaluation's findings mainly matched the hospital departments'real state of develop-ment,showing variations in each department's performance.Conclusion The overall performance level of the surgical department in the tertiary public general hospital needs improvement.The results of surgical performance are signifi-cantly impacted by"functional positioning".In order to raise performance levels,technical innovation and efficiency optimisation should be prioritised,along with a greater attention on different components.
