A Study on the Current Status of Inpatients'Trust in Doctors at Tertiary Public Hospitals in China and Its Influencing Factors
- VernacularTitle:我国三级公立医院住院患者对医生的信任现状及影响因素研究
- Author:
Jiarun MI
1
;
Xinyu DU
;
Mingkun LI
;
Aili YILIXIATI
;
Yuanli LIU
Author Information
1. 中国医学科学院北京协和医学院卫生健康管理政策学院 北京 100730
- Keywords:
tertiary public hospitals;
hospitalized patients;
patient trust;
doctor-patient relationship
- From:
Chinese Hospital Management
2024;44(8):17-22
- CountryChina
- Language:Chinese
-
Abstract:
Objective It aims to investigate the current status of patient trust in physicians among inpatients at tertiary public hospitals in China and to analyze the factors influencing this trust.The goal is to provide insights for enhancing patient trust and improving doctor-patient relationships.Methods Relying on the third"third party evaluation of national action to improve medical services"project,it surveyed inpatients from 136 tertiary public hospitals across 31 provinces(including autonomous regions and municipalities)and the Xinjiang Production and Construction Corps.A total of 21 092 inpatient questionnaires were returned.Data obtained were statistically analyzed using R software version 4.3.2.Results The trust level in attending physicians among inpatients at tertiary public hospitals in China was found to be 98.37％.Influential factors on this trust level included patient occupation,annual family income,type and region of the hospital and so on.Conclusion Overall,the level of trust in physicians among inpatients at tertiary public hospitals in China is high,though regional differences exist.It should pay attention to non-medical factors such as inpatient ward environment and hospital service quality.Improving these aspects can enhance the overall patient experience,further improve doctor-patient relationships.
