A Phenomenological Study on the Work Experience of Explanation Nurse
10.11111/jkana.2023.29.3.191
- Author:
A-Yeon KIM
1
;
Yeojin YI
Author Information
1. Nurse, Department of Nursing, Sungkyunkwan University Kangbuk Samsung Hospital, Seoul, Korea
- Publication Type:ORIGINAL ARTICLE
- From:Journal of Korean Academy of Nursing Administration
2023;29(3):191-202
- CountryRepublic of Korea
- Language:English
-
Abstract:
Purpose:This study aims to provide essential data for measures to enhance the professionalism of nursing experts and improve understanding of the explanationnurse's identity by examining their working experience in depth.
Methods:Data were collected from August 12 through October 07, 2021. Participants were 13 explanation nurses with more than five years of nursing experience. Verbatim transcripts were analyzed using Colaizzi's phenomenological analysis.
Results:Three theme clusters emerged from the data analysis: “Confusion from work that does not affect the identity of an explanation nurse”, “Entirely fulfilling role as a nursing professional”, and “Crave for the organization's support system for independent job performance”.
Conclusion:Earlier in the department change, nurses had difficulty establishing their identity regarding the explanation duties they must perform. Still, they wanted to continue their explanation work after struggling to pioneer and carry out their duties with expertise . Therefore, hospitals must support explanation nurses with a structural system as they begin their role to adapt to their work and strengthen their professionalism so that these nurses may provide a higher level of explanation nursing and patient-centered care.
