Clinical experience of applying PDCA management model in quality nurs-ing service
- VernacularTitle:优质护理服务中实施PDCA管理模式的临床体会
- Author:
Meiqing WU
1
;
Yong LIN
Author Information
1. 浙江省桐乡市第三人民医院外科
- Keywords:
Quality nursing service;
PDCA management model;
Nursing effect
- From:
China Modern Doctor
2015;(2):124-127
- CountryChina
- Language:Chinese
-
Abstract:
Objective To analyze the clinical experience of applying PDCA management model in quality nursing ser-vice. Methods Chose 96 patients treated in our hospital to under analysis. They were assigned into observation group which received quality nursing measures under PDCA management model and control group which received conven-tional clinical nursing measures, with 48 patients in each group. Nursing quality, passing rate of equipment and drug operating, basic theory operating rate and nursing satisfaction of the two groups were compared. Results Before the im-plementation of the intervention, there were no obvious differences in critical illness nursing qualification rate, basic nursing qualification rate, nursing papers writing qualification rate, heath education awareness rate, and first aid items and equipment intact rate between the two groups (P>0.05﹚. After the implementation of the intervention, the clinical effect of observation group was obviously better than that before implementation of the intervention. And the clinical ef-fect of observation group was better than control group after the implementation of the intervention. The comparison was of statistical significance (P<0.05﹚. Nursing satisfaction of observation group was obviously better than that of control group, and there was statistical difference(P<0.05﹚. Conclusion Applying PDCA management model in quality nursing service during the nursing of patients has good effect. It can significantly improve clinical symptoms of patients and in-crease nursing satisfaction of patients.
