Joint multiple departments in implementing Quality Control Circle to im-prove the qualified rate of critical value account registration
- VernacularTitle:联合多部门开展品管圈提高危急值台账登记合格率的实证研究
- Author:
Jinying XIAO
1
;
Xiaoying CHEN
;
Le YU
;
Jianhua LAN
;
Xiujuan LIU
;
Qun TONG
Author Information
1. 井冈山大学附属医院护理部
- Keywords:
Multiple departments;
Quality control circle;
Critical value;
Registration;
Qualified rate
- From:
China Modern Doctor
2014;(30):104-107
- CountryChina
- Language:Chinese
-
Abstract:
Objective To explore the multiple departments to carry out QCC in increasing the qualified rate of the crit-ical value of account registration. Methods Setting up QCC, by establishing the theme of improving the qualification rate of critical value ledger registration, taking recycle management(PDCA),taking action program, conducting survey, factor analysis, and taking relative measures and evaluation. In order to compare the qualified rate of critical value ac-count registration and to sharpen the awareness rate of reporting systems and processes around QCC. Results After the implementation of QCC, the qualified rate of critical value account registration of clinical departments increased from 26.93% to 86.63%, and that of the medical departments increased from 68.34% to 93.73%. Meanwhile, the false nega-tive rate of Medical departments decreased from 7.20%to 2.47%, and the awareness rate of reporting systems and process-es around QCC increased from 35.44% to 89.02%.The differences were statistically significant (P<0.05). Conclusion Joint multiple departments' implementation on QCC can optimize work flow, enhance the work system, improve the qualified rate of critical value account registration, ensure the safety of patients, and increase the quality of medical treatment. Hence, it is worth promoting in clinical practice.