Characteristics of medical disputes and strategies
- VernacularTitle:医疗纠纷案例特点分析及应对策略
- Author:
Xianfeng NING
1
;
Qifeng LI
;
Yong YUAN
;
Min NIU
;
Yan AN
Author Information
1. 青岛大学附属医院医政部
- Keywords:
Medical disputes;
Analysis;
Countermeasure
- From:
China Modern Doctor
2014;(27):100-102,106
- CountryChina
- Language:Chinese
-
Abstract:
Objective To study the cause, characteristics and new trends of medical disputes, Provide the advice to im-prove the medical quality and management. Methods A total of 55 cases of medical disputes in one hospital from 2010 to 2012 were retrospectively analyzed. Results Patients had no obviously difference in sex and age but area, The age range concentrate in 36~65 years, The urban population take the higher Proportion (69.09%); The educational back-ground of most doctors is Master and Doctor, The post of most doctors is senior positional title and subsidiary-senior positional title;the surgery departments make more medical disputes(61.82%); The insignificance of medical technology is the major factor of medical malpractice(52.72%).Conclusion Standardizing medical practices, improving comprehen-sive quality of medical staffs and enhancing skills of physician-patient communication are important measures to pre-vent medical disputes.