Application of CICARE communication model in patient communication in the waiting room for cardiac interventional therapy
10.12026/j.issn.1001-8565.2024.06.18
- VernacularTitle:CICARE沟通模式在心脏介入手术等待间患者沟通中的应用
- Author:
Ting YU
1
;
Juan XIAO
;
Meili LIU
;
Jingwen HU
Author Information
1. 西安交通大学第一附属医院心内科,陕西 西安 710061
- Keywords:
CICARE communication model;
cardiac intervention;
preoperative notification;
postoperative mission;
doctor-patient interaction
- From:
Chinese Medical Ethics
2024;37(6):738-744
- CountryChina
- Language:Chinese
-
Abstract:
Objective:To explore the application effect of the CICARE communication model in patient communication in the waiting room for cardiac interventional therapy.Methods:The 108 patients in the waiting room for cardiac interventional therapy at a hospital from January 2023 to May 2023 were selected as the study subjects.Among them,55 patients from January to March 2023 were assigned to the control group,and 53 patients from April to May 2023 were assigned to the intervention group.The control group received the traditional communication model for communication and health education,and the intervention group received the CICARE communication model for communication and health education.The intervention effects were compared between the two groups.Results:After implementing the CICARE communication model,the preoperative anxiety level of patients in the intervention group was significantly lower than that in the control group[(12.30±4.30)Vs.(15.41±2.35),P<0.01].The intervention group had a significantly better understanding of surgical objectives and procedures[(4.70±0.54)Vs.(3.66±0.67),P<0.001],preoperative preparation(P<0.001),intra-operative position and communication[(3.89±0.32)Vs.(3.03±0.57),P<0.001],and post-operative precautions[(5.26±0.71)Vs.(4.17±0.71),P<0.001]than the control group.In addition,the number of people in the intervention group who was satisfied with the evaluation of nursing work(χ2=23.923,P<0.001)and the overall satisfaction score were significantly higher than those in the control group[(68.48±6.42)Vs.(45.79±12.56),P<0.001].Conclusion:Patient education based on the CICARE communication model can effectively inprove communication efficiency,improve the body stress response,enhance patient satisfaction with nursing work,and promote a harmonious nurse-patient relationship.
