Mediating Effects of Empathy and Resilience on the Relationship between Terminal Care Stress and Performance for Nurses in a Tertiary Hospital.
10.14475/kjhpc.2017.20.4.253
- Author:
Heui Yeoung KIM
1
;
Keum Hee NAM
;
Su Hye KWON
Author Information
1. Department of Nursing, Dong-A University Hospital, Busan, Korea.
- Publication Type:Original Article
- Keywords:
Terminal care;
Empathy;
Resilience
- MeSH:
Education;
Empathy*;
Korea;
Mental Competency;
Negotiating*;
Terminal Care*;
Tertiary Care Centers*;
Work Performance
- From:Korean Journal of Hospice and Palliative Care
2017;20(4):253-263
- CountryRepublic of Korea
- Language:Korean
-
Abstract:
PURPOSE: To develop end-of-life care training programs for nurses who provide in a tertiary hospital, we examined the mediating effects of empathy and resilience on the relationship between their stress and job performance. METHODS: This study was conducted with 218 participants at a hospital in B city in South Korea from August 15 through August 30, 2017. Data collected from the participants were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and multiple regression using the IBM SPSS/WIN 21.0 software. RESULTS: Terminal care stress was found to be negatively correlated with empathy competence (r=−0.345, P < 0.001), resilience (r=−0.223, P=0.001) and terminal care performance (r=−0.260, P < 0.001), whereas empathy (r=0.467, P < 0.001) and resilience (r=0.358, P < 0.001) were positively correlated with terminal care performance. Empathy had a complete mediating effect (β=0.409, P < 0.001) on the relationship between terminal care stress and performance, and resilience a partial mediating effect (β=0.294, P < 0.001). CONCLUSION: Based on the findings of this study, development of training programs with a focus on empathy and resilience are highly recommended to improve job performance of nurses who provide terminal care in a tertiary hospital.
